Which therapeutic communication technique involves fully concentrating, understanding, responding, and remembering what the patient says?

Active listening is a therapeutic communication technique that emphasizes the importance of being fully present in the conversation with the patient. This involves concentrating on what the patient is saying, ensuring understanding by providing appropriate feedback, responding thoughtfully to encourage further dialogue, and remembering key points to build a connection and trust.

By engaging in active listening, the healthcare provider demonstrates respect and genuine interest in the patient's thoughts and feelings, which can lead to improved patient outcomes. The technique helps to validate the patient's experiences and emotions, allowing for deeper therapeutic engagement.

In contrast, empathy involves understanding and sharing the feelings of the patient, but it does not specifically emphasize the active components of listening and responding. Nonverbal cues refer to the body language and tone of voice used in communication, while reflection involves paraphrasing or summarizing what the patient has said, rather than the comprehensive listening and engagement highlighted by active listening.